Revenues and Benefits service

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This is a customer survey to gather your valuable feedback on our online offering for our revenues and benefits services, which cover council tax, housing benefits and business rates. 

Most households in the borough will reach out to us for at least one of these three services, and as online contact continues to grow and be a preferred option for some residents, we need to make sure our website and online forms are fit for purpose and meet your needs.

By completing this survey, you can have your say on your recent experience of using our website for revenues and benefits services, and help us build a clear picture of what it is like for you as a resident.

We will be using your feedback to help us identify any areas where changes might be needed, so we know where we can improve and make the greatest impact.



This is a customer survey to gather your valuable feedback on our online offering for our revenues and benefits services, which cover council tax, housing benefits and business rates. 

Most households in the borough will reach out to us for at least one of these three services, and as online contact continues to grow and be a preferred option for some residents, we need to make sure our website and online forms are fit for purpose and meet your needs.

By completing this survey, you can have your say on your recent experience of using our website for revenues and benefits services, and help us build a clear picture of what it is like for you as a resident.

We will be using your feedback to help us identify any areas where changes might be needed, so we know where we can improve and make the greatest impact.



Page published: 30 May 2022, 10:54 AM