What is the Markets Survey?

    The Council is consulting on its 10 street markets to create the borough’s first stand-alone Markets Strategy. We aim to create new opportunities for local residents, improve the customer experience and provide support for traders to grow their businesses.

    We would like to hear your views about how we can improve market services. We also want to hear about your market experiences, whether positive or negative to understand how our current policies and process are working. Whether you are a resident, customer, business, market trader or community group we would like you to share your ideas as we value your input.

    Why has Council launched the project now?

    Tower Hamlets includes some of the most iconic and internationally renowned markets in London, but demographic changes, new developments, COVID-19, the rise of online shopping, and shifting consumer trends have accelerated changes affecting the way people use them.

    How many markets are there in the Borough?

    There are 10 street markets in the Borough that the Council has direct responsibility to manage, Petticoat Lane, Sclater Street, Brick Lane, Columbia Road, Bethnal Green, Whitechapel Road, Watney Street, Roman Road and Chrisp Street.

    There is also 1 market that is operator-led that takes place within a Council park, Victoria Park, as well as numerous other privately run markets, including but not limited to Spitalfields and Truman Brewery.

    Why is the Council consulting?

    We would like to hear your views about how we can improve market services. We also want to hear about your market experiences, whether positive or negative to understand how our current policies and process are working. Whether you are a resident, customer, business, market trader or community group we would like you to share your ideas as we value your input.

    It is important to understand what the community wants and needs before we can allocate any funding and it is hoped that through this survey process we will have a better idea of what improvements are needed to ensure the Borough's markets continue to prosper now and well into the future.

    Can I get involved with Tower Hamlets Markets?

    Absolutely. We believe our Makets future is reliant upon local community support and involvement. There is a section in the survey for you to leave contact information if you would like to volunteer, trade or engage with our Markets.

    How long do I have to respond?

    The survey is open from Monday 12th April 2021 until 11.59pm on Sunday 23rd May 2021.