FAQs

Due to the very nature of the works, some of the work carried out will cause noise. However, the team on site have been briefed to keep any unnecessary noise like shouting or the banging of loud materials to a minimum so we do not disrupt our neighbours.

Some motorised machinery like excavators will be needed during the works, this may also include generators. However, the team are following Tower Hamlets guidelines on the equipment being used and where possible will use noise reduction measures around this equipment.

Our team will be working on site Monday – Friday between the hours of 08:00 -18:00, and if necessary, on weekends between 09:00 and 13:00.

Full access to homes will be maintained both during and after the works, this includes access via motor vehicle. However, you may need to change your route due to the road closure.

Yes, and we actively encourage all residents to use local shops and facilities. One of The Liveable Streets Programmes aims is to encourage more residents to use the business in their local area.

If you choose to drive your children to school, you will need to follow the new routes that will be clearly signposted. We believe now is an excellent opportunity to change the way we use our motor vehicles and are happy to encourage more walking and cycling to schools or work.

Deliveries will need to use the new routes to your property, the new routes will be signposted on local roads.

We have worked closely with emergency services and they will continue to have access to all properties in the area.

Refuse collection will continue as normal, as will street cleaning services.

We have worked with partner in neighbouring boroughs and Transport for London to try and reduce through traffic in largely residential roads, during the Liveable Streets Programme our aim is to encourage more journeys to done by walking or cycling thus reducing the amount of vehicles on our roads.

The welfare of both our staff on site and residents is our number one priority, we will adhering to all the guidelines on social distancing and will continue to monitor Government advice and make any necessary adjustments.

If you have any concerns about the works, please do not hesitate to contact the Liveable Streets Team below.

Email: liveablestreet@towerhamlets.gov.uk

Call us: 0203 092 0401

As part of these proposals, an Equalities Impact Assessment was carried out and showed no group would be adversely impacted based on the potential outcome of this consultation. We also continue our work with REAL, Age UK and local community groups to ensure the needs of the community are captured. Ongoing meetings with these groups will continue throughout the consultation window. 

One of the programme aims is to reduce the overall number of short car journeys, make it safer and more convenient to get around by foot and bike. Measures such as the widening of pavements and pedestrianisation, ensuring an accessible public realm for all, is critical to meet the needs of our children, elderly and disabled – our most vulnerable residents. The wellbeing of residents is our priority and inclusivity is at the heart of that priority. This is one of the guiding principles in all decisions made by the Liveable Streets programme.

We are passionate about maintaining an ongoing and robust engagement programme at this time to move forward with the programme and to ensure the public is aware and fully informed of the Liveable Streets objectives. The programme has simultaneous benefits for the health of our residents and the sustainability of the borough in the face of both the Coronavirus pandemic and the climate emergency.

The government has contributed a £250million emergency walking and cycling fund for local authorities to make these alternatives viable. The Mayor of London, Sadiq Khan, and Transport for London have also announced plans to transform parts of central London into one of the largest car-free zones in any capital city in the world.

The Liveable Streets programme is crucial to the health and wellbeing of Tower Hamlets residents now more than ever. We want to contribute to minimising the cycle of car use, exposure to air pollution and the subsequent increased risk of coronavirus. By continuing to live in air polluted areas, our residents remain vulnerable to poor health generally and especially now during the current pandemic.

Social distancing may last for years, and public transport capacity is predicted to drop by 85-90% to curb the spread of the virus through social distancing. In response, people may opt to use private motor vehicles. As the fastest growing population in London, this would be an inefficient use of limited road space and oversubscribed car parking facilities.

In line with the coronavirus response and the easing of some movement restrictions, we have seen an increase in people walking and cycling in some streets in Tower Hamlets. Crowded pavements and cycle lanes will make it difficult for people to maintain social distancing as they return to work or education. Public transport must only be used when necessary to ensure that people making essential journeys can get around as safely as possible. 

The council are working with Transport for London to identify places where temporary changes are needed to support social distancing or that would benefit from cycling and walking improvements. The changes could include but are not limited to the widening of pavements, a change to the road layout or the introduction of dedicated cycling space. Following government guidelines, we have implemented an emergency closure on Skew Bridge in Old Ford Road and temporary pavement widening in Roman Road to ensure the safety of pedestrians. We have applied for funding for similar measures at other busy locations in the borough. For more details, visit the Streetspace for Tower Hamlets page.

• A network of pedestrian-friendly, low traffic zones connected by formal crossing points, to make walking safer, easier and more accessible.
• A more pleasant walking environment with improved pavements, planting trees and shrubs, improved lighting and public art, to improve the attractiveness of walking routes and reduce fear of crime.
• A network of cycle-friendly, low traffic zones connected by formal crossing points, to make cycling safer, easier and more accessible.
• Increase in cycle facilities, such as secure parking at public transport hubs and shopping areas, hangars in residential streets
• Improved public realm in retail areas to attract visitors, such as greenery, street furniture, street lighting etc.
• Provide new public seating, green spaces and tree planting to create a healthier environment.
• Encouraging customers to spend more time, feeling safe and comfortable.
• Wider pedestrian routes, allowing easier movement for shoppers of all ages and abilities.
• Improved local streetscape with reduced noise and road danger.
• Residents will be able to access better connected routes to the borough’s town centres and to neighbouring boroughs.
• More opportunities to allow school streets, play streets and areas for community events.
• Schemes will remove potential risks by calming traffic and providing quiet and/or segregated routes for active travel 
• An increase in cycling and walking among residents will reduce demand on the local road network and public transport services, particularly at peak times.
• Less traffic will reduce toxic emissions, improve air quality and road safety, and reduce noise pollution – creating a more pleasant environment for all.
• Increase opportunities for physical activity.
• More pleasant public spaces will make the borough more attractive to residents and visitors.

  
  

Providing safer, better-connected routes throughout the borough will enable people of all abilities and ages to walk and cycle. This will also be supported by promoting free cycle training and other relevant complementary measures.

This will be done through a variety of on-street infrastructure projects across the borough, such as changes to road layouts to give priority to walking, cycling and public transport. These projects will be supported by complementary measures to promote active travel.

Complementary measures aim to reduce barriers to walking and cycling within the community. Barriers include lack of secure cycle storage in residential areas and public transport interchanges; safety fears about cycling; access to a bicycle; and maintenance of bicycles.

Complementary measures such as walking tours, historic walks, free cycle training, free access to Dr Bike (cycle mechanic) at council events, the installation of cycle hangars and hubs will help mitigate against these barriers. This will increase the number of users choosing sustainable modes of transport.

Seventeen areas were chosen, covering approximately 60 per cent of the borough. These areas have been split into four phases of work across the next four years. The map below shows the project areas and phases. 

The rationale for selecting these areas is:

• Phase one: Substantial work on traffic management reviews has already been carried out in these areas. Following public consultation several schemes have since been built. The public consultation generated many more suggestions for further public realm improvements and provides a strong basis for exploring further changes in these areas.
• Phase two: These areas tie in with the council’s strategic plans developed by the town centres team, as well as other traffic management reviews that are due to be implemented around the same time.
• Phase three: Three of these areas are planned to tie in with known Transport for London (TfL) proposals for complementary measures, including cycle routes. New areas have been added to extend the geographical scope of the works into areas where there are known complaints and wider issues that need to be addressed.
• Phase four: The areas in this phase seek to tie in with development masterplanning due for construction around this time.

Details of the overall programme, including the dates for each phase and area, can be found on the Council’s website with links to each project area.

Improvement projects will vary in each area but are likely to include some of the following:

• Widened footways
• Planting trees and shrubs
• Modal filters (features, such as bollards or signs, used to limit access to streets, to certain methods of transport) / road closures
• Parklets / pocket parks (parks created on small plots of land, that are accessible to the general public)
• School Streets
• Facilitate requests for play streets from residents and community groups

Throughout the programme, there are several stages when residents and businesses can provide feedback on improvements they would like in their area. These stages are:

• Early engagement – residents and businesses make comments and suggestions on an interactive map of the area
• Workshops – Residents and businesses can provide feedback to influence the design of their area
• Consultation – We request feedback on the proposed design that has been developed in conjunction with residents and businesses.
• Implementation – If the projects are approved by the council, the design will be constructed over an agreed timescale.

For each project area, you can submit your ideas and views through an online survey. We will also be holding events throughout the programme where you can come and talk to us. More information on these events will be provided online as they develop.

Each area-based scheme will begin with an early engagement survey. A leaflet will be delivered to each household and business within the area, giving details on how to feed into this survey.

Schemes will also be promoted through the council’s social media, website and regular newsletters. You can subscribe for newsletter updates on each area via the council’s website.

Yes, the programme aims to improve the cycle network around Tower Hamlets, increase connectivity in residential areas and provide facilities suitable for users of all ages and abilities.

TfL is proposing to introduce a new cycle route between Hackney and Westferry. It would connect with the cycle routes between Stratford and Aldgate and Barking to Tower. Parts of this route are proposed through or alongside some Liveable Street areas, and it is expected that TfL will release further information for consultation on the route designs in the coming months.

Any works which may affect the bus routes will have to be agreed with Transport for London (TfL). Changes to any routes, bus stops or times can be found on the council and TfL website. We may implement measures to improve bus reliability and we will aim to not affect access to bus services or their reliability.

In some areas we may propose to reduce or reorganise car parking to allow the installation of additional cycle parking, new public spaces and infrastructure. Where parking reductions do occur, specific facilities (loading and disabled bays) will be installed to enable loading activity and improve accessibility for disabled users, to ensure businesses can be serviced and easily reached by all customers.

When the council makes any changes to road layouts, the emergency services are included as statutory consultees. This means that the council must consult with them and if they raise objections about the proposals, the council must reconsider the plans.

Regular meetings will be held with the emergency services to allow them to inform us of any issues that are occurring in the new road layout. This will allow the council to mitigate against these issues promptly.

London Borough of Tower Hamlets operate four real-time air quality monitoring stations in the borough. These are located at Mile End, Victoria Park, Millwall Park and Blackwall Tunnel Approach. The Blackwall Tunnel approach monitoring station is managed by TfL for the council. 

They measure pollutants in real time which means that the pollution levels are constantly being measured and the results recorded. Results of real time monitoring can be found on the Air Quality England website. In addition to the real-time stations, the council monitors nitrogen dioxide emissions at 90 other locations. For more details, visit the council’s website.

If you have any further questions about the programme, please feel free to contact us at: liveablestreets@towerhamlets.gov.uk.